Assignment 20"Information Technology & Communication"

 

ACTIVITY 20: INFORMATION TECHNOLOGY & COMMUNICATION

María Fernanda Cortés Villaseñor

NUA: 281888

1.    What is Managing information within and outside the organization?

With the changes brought by technology and the development of computer systems, business managers must now know everything related to information technology, manage transitions in business operations, and create a new structure for managing information.

In the beginning, technical specialists were in charge of all the necessary details; but today, only those managers with IT skills will be successful business leaders.

2.    What is the importance of it?

Nowadays companies face many challenges in the management of new technologies, but if they learn how to use these new tools and systems; they will be able to better manage information to achieve the highest productivity, and communicate better with employees and the media.

3.    What are the new technologies that companies have to manage for communications purposes?

Internet, E-mail, Faxes, Telecommuting, Groupware, Videoconferences, Data bases.

4.    Describe the role of technological discoveries throughout history.

The telegraph and telephone marked the beginning of information technology.

From 1960 onwards, companies turned to computer technology. Thanks to this, tools such as computers, programming, and software packages were created. The development of fiber optics, local area networks, and satellite technology facilitated the growth of information technology.

Organizations now have laptop computers, desktop publishing capabilities, electronic spreadsheets, and word processing programs.

This has allowed for better internal and external communication in companies, increased productivity and efficiency in processes, and technological advances in internal processes in line with globalization.

5.    What is the importance of technologies in the globalized business world?

The role of new technologies in business communication is very broad: businessmen save time, money and spade work, by incurring less money they can send a lot of information in a short time.

It keeps all employees and managers connected and informed, streamlining procedures and increasing production capacity.

 

6.    Describe the use of the technologies in the communication field.

-       Internet

Internet is a large group of computer networks. It connects individuals and groups to services and information throughout the world.

Some of its benefits are the speed up research time and the provisioning of timely and relevant information.

-       Online Library Catalogs and Other Databases

Many libraries provide online databases of their card catalogs. Rather searching, people can conduct an electronic search using terminals.

-       Electronic Mail

A “person-to-person communication in which the transmission and receipt of the message takes place through a computer”:

It can be used to distribute memos, reports, and documents.

-       Voice Mail

Record messages on a computer disk.

-       Facsimile Machine

Fax is flexible and inexpensive form of E-mail, reads document and transmits (text, pictures, and graphics) to another fax machine.

-       Telecommuting

Allows individuals to work in their homes. Some of the advantages are reduced time and increased flexibility of working hour. Professionals working away from their offices transmit information back to their offices.

-       Cellular Telephones

Transmit messages over airways. Quick responses lead to increased employee commitment and to stay in closer contact with co-workers, clients and customers.

-       Teleconferences

Two-way electronic communication between different groups who are in separate locations. Includes group communication via audio, audio graphs, video, and computer systems.

-       Videoconferences

Takes advantage of all media (audio, graphics, video speakers, cameras).

7.    What are the Do’s and Don’ts of Electronic Communication?

Do’s

-       Send messages on electronic systems that are related to business.

-       Be conscientious in checking and responding to electronic messages.

-       You are responsible for the content of an e-mail message.

-       Read each message very carefully before you send it.

-       Decide whether electronic system is appropriate for your message.

-       Organize your message carefully.

Don’ts

-       Don not flood the system with “junk mail”

-       Avoid sending confidential information.

-       Avoid lengthy, detail information.

8.    How have the Information & communication technologies changed the structure of business organizations?

Technology has changed the practices of the traditional company.

Today, it is no longer necessary for all members to be in the same place for proper communication to work, due to videoconferencing, e-mails and social networks.

In addition, telecommuting allows people to work wherever it is most convenient.

With technology, employees focus more on producing than distributing messages, so companies become more productive and competitive.

However, a gap can be created between those who are technologically connected and those who do not have the tools to communicate digitally.

Another notable change is in the increased pressure on performance and instantaneity.

9.    What are the legal and Ethical implications of the use of technologies? Explain them in detail.

Privacy and accessibility:

Technology threatens our privacy. Examples of invasions of privacy include: maintaining too many files and collecting excessive amounts of information.

Some ethical practices to protect privacy and accessibility are: collecting only the information that is needed, developing safeguards for information security, requiring employees to use passwords to access the system, providing guidance for assigning a password that cannot be easily broken.

 

REFERENCE

Computer Education for All. (2016, February 25). Business Communication and Technology by Computer Education for All Unit 3 [Video]. YouTube. https://www.youtube.com/watch?v=w1QyRsniYVk